Policy
Shipping Policy
Order Processing
Orders are typically processed within 1 to 2 business days. Orders placed on weekends or public holidays are processed on the next business day.
UK Delivery
Standard delivery: 2 to 4 business days.
Express delivery: 1 to 2 business days where available.
Shipping options and costs are displayed at checkout before payment.
International Delivery
Delivery times vary by destination and customs processing. Any import duties, taxes, or clearance fees are the customer's responsibility unless otherwise stated at checkout.
Tracking and Notifications
Once your order is dispatched, we send tracking information by email. Please allow up to 24 hours for tracking updates to become active.
Delivery Issues
If your package is delayed, missing, or arrives damaged, contact us promptly via the Contact Us page with your order number so we can assist.