Policy
Returns Policy
Return Window
Unopened and unused physical products may be returned within 14 days of delivery. Items must be in original condition and packaging.
Non-Returnable Items
For hygiene and safety reasons, opened skincare items cannot be returned unless they are faulty or damaged on arrival.
Digital products, including online yoga courses, are generally non-refundable after access has been granted unless required by law.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with order details and supporting photos.
How to Start a Return
Use the Contact Us page and include your order number, item details, and reason for return. We will provide instructions and next steps.
Refund Processing
Approved refunds are issued to the original payment method. Please allow 5 to 10 business days after inspection for funds to appear.